My Story & CV:
Rewind to 2004, and you'd find me grappling with redundancy from my first job. Seven years of hard labor, and then suddenly, nothing. I felt betrayed, lost, but most of all, determined. I made a vow to myself – no more putting my destiny in others' hands. That's when the real journey began.
Books became my sanctuary. I read everything I could get my hands on – self-development, body language, speaking, leadership, human behavior. Anything that promised a better version of myself and humanity. My evenings were spent in school, pursuing a master's in electrical engineering, and my days were a juggle of work and distance learning in engineering and property management.
As I climbed the corporate ladder, the concept of human leadership fascinated me. I saw all kinds of managers – the good, the bad, and the indifferent. I thrived under those who nurtured growth and felt stifled by the rest. My mantra became simple: empower to be empowered. I saw patterns in leadership, how certain styles lifted teams, and others dragged them down. Innovation, I realized, wasn't a solo sport. It needed leaders, real leaders, who knew how to empower.
Beyond the confines of my professional life, I am also a vivid sports person. I've completed several full and half IRONMAN triathlons, marathons,half marathons and other challenges. These challenges are a testament to my determination to push myself physically and mentally across the globe.
But then came 2019, and with it, a train ride that would change everything. As I listened to Seth Godin speak, I saw the patterns in my own life, the same ones I'd observed in others. It was time for a change.
Leaving IKEA Centres marked the beginning, not the end. It was then that my mission crystallized: "To Connect Innovative Leaders with their Dreams." This journey wasn't just about innovation; it was about human innovation, where systems thinking and leadership intertwine with a focus on the human element.
From this realization, HEITLAND Innovation was born, an interim management solution specifically tailored for human innovation managers that enable organizations to innovate with people. In a collaborative spirit, I co-founded XYZ-Playground, a Reverse Mentor Lab that flips the traditional mentorship model, fostering a unique exchange of perspectives.
WeAreSucceed.com came into existence as a leadership skills assessment platform, alongside AI-Fortuna, a business dedicated to crafting immersive innovation experiences around applied innovation (ai). I was no longer merely a component in the vast machinery of corporate life; I was now a catalyst for change, steering the ship in new, uncharted directions.
My desire to give back to the community led me to educational and mentoring opportunities at prestigious institutions and programs like Barcelona University, University of Amsterdam, and through mentorship roles at StartUB!, Rockstart, and UNDP together with 4YFN.
I host two podcasts: The Jens Heitland Show, where I share insights from my extensive experience, and The Daily Hint with Jens Heitland, where I offer daily hints to my listeners to rethink, connect, get inspired, and innovate the human way. Through various public speaking engagements, each episode and every speech is an opportunity to impart the lessons learned and insights gained on this extraordinary journey.
It's been a ride, from that first job on a construction site in 1997 to the global stages I stand on today. My story isn't just about climbing ladders; it's about building new ones. And as I look back at that train ride from Copenhagen to Malmo, I realize it was more than just a journey between two cities. It was the first step on a path to rediscovering myself and reshaping the world of innovation, one human at a time.
Join me on the road ahead and let’s innovate the human way together.
CV Jens Heitland
Founder & CEO
Company: Succeed
Country: Netherlands / Germany
Time: Oct 2022 - Present
Responsibilities:
Branding & Marketing
Recruitment
Investor Relations
Business Development
Achievements:
Enabling +50 startup founders to learn to lead
Hundreds of people use Succeed to assess their leadership skills
Startup Mentor
Company: Rockstart
Country: Netherlands
Time: Jul 2023 - Present
Responsibilities:
Mentorship of Startups
Achievements:
Enabling Startups to be funded
Startup Mentor
Country: Spain
Time: Jun 2023 - Present
The Program: Women Innovators Programme (WIP)
The Women Innovators Programme (WIP) is a partnership between the United Nations Development Programme (UNDP) in the Arab States and Four Years From Now (4YFN), the start-up platform of the global mobile operators' association, GSMA.
WIP is a mentorship programme for women-led, digital, social impact-oriented start-ups in the Arab States. While women-led start-ups are becoming more common in the region, women face many barriers to entrepreneurship, such as lack of access to finance and discriminatory gender norms. Among the barriers are also a lack of business-relevant mentorship opportunities and networks, which this programme seeks to address.
50 women innovators have received mentoring in the first two editions of the programme. During the course of the 3rd edition 34 additional innovators will receive expert mentoring.
Responsibilities:
Mentorship of Female Founders
Achievements:
Supporting Female Founderst to succeed in their role as executives
Supporting the Female Founders to acquire new customers
Supporting the Female Founders to succeed with their business
Lecturer Corporate Innovation & Entrepreneurship
Company: University of Amsterdam
Country: Netherlands
Time: Sept 2022 - Present
Responsibilities:
Lectures How to build a platform business as a startup
Lectures How to finance a Startup
Achievements:
High value feedback from the Students and Professor
Outreach from Students for deeper questions and ongoing mentorship
Startup Mentor, Advisor & Lecturer
Company: StartUB! University of Barcelona
Country: Spain
Time: Dec 2021 - Present
Responsibilities:
Lectures about International Project Management
Lectures about Leadership and personal branding
Startup Mentorship
Achievements:
Award winning of the mentored Startup HiSofia in 2023
2 day Leadership Bootcamp + 20 Startups
Ongoing Startup Support and Mentorship requests
Owner
Company: Heitland Innovation GmbH
Country: Germany
Time: Aug 2019 - Present
Responsibilities:
Funding
Marketing and Brand Representation
Business Development
Interim Management in Organizations
Client engagement
Achievements:
Enabling international clients from industries like Exhibitions, Engineering, Construction, Design & Architecture and Retail based in US, UK, SE, NL, DK, DE, ES to innovate.
Director FS EMEA
Company: Foot Locker
Country: Netherlands
Time: Jun 2022 - Present
Responsibilities:
Portfolio Strategy development
Service Scope Development
Reorganization of the existing Service Portfolio
Team Development
Leadership Development
Stakeholder Management
Achievements:
Initiation of an office lab concept
Reorganization of the service delivery model for all stores in EMEA
EMEA wide tender of Integrated Facility Management Services
Increase of internal customer satisfaction
Cost Reduction of External Services
Reduction of Staff Turn Over
Business Design Lead
Country: Denmark
Time: Aug 2019 - Dec 2020
Responsibilities:
Business Design for international clients
Human centred strategy development for international clients
Internal culture development around business design
Achievements:
Increase of Business Design understanding of all team members
Business Design integration into major international clients from Retail, Banking and Professional Services
e.g.
Development and transformation of a Loyalty System
Development of a new Business Portfolio Service Structure
Development and integration of a new Customer Support Platform
Strategic setup of internal collaborations internally and externally
Global Head of Innovation
Company: IKEA Centres
Country: Sweden
Time: Jun 2017 - Jul 2019
Responsibilities:
Set up the innovation system for IKEA centres globally
Development of ways of working from Portfolio Management to prototyping
Strategy development through Scenario Planning
Achievements:
Change Management through involvement of cross organizational stakeholders
Innovation System thinking inside of key leadership roles
A cross organizational Innovation System and Process Landscape
Head of Innovation & Customer Experiences
Company: IKEA Centres
Country: Russia
Time: Jul 2016 - Jun 2017
Responsibilities:
Set up a bottom up innovation system for IKEA Centres
Build the companies first innovation team and delivering exploration innovation projects in the Russian Shopping Centres as part of a global initiative.
Team recruitment and development
Innovation Training of the team and the organization
Cross organizational change management and communication
External representation
Achievements:
2 Corporate Acceleration Programs
4 validated innovation pilots
Personal Shopping Assistant
1 Cross Organizational Innovation Lab
Head of Sustainability
Company: IKEA Centres
Country: Russia
Time: Jun 2014 - Jun 2017
Responsibilities:
Implementation of the IKEA Group Sustainability strategy People and Planet, Positive in the Russian Shopping Centre Portfolio
Team Leadership and development
Cross organizational change management
Achievements:
Mindset shift around sustainability
Sustainability operational goals and plans in all sites
Strategic delivery to global sustainability goals
Global Project Manager “The Sustainable Store Project”
Company: IKEA
Country: Germany / Sweden
Time: Jun 2012 - Jun 2017
Responsibilities:
Global responsible Project Manager for the development of the future sustainable IKEA store concept.
Development of 12 sustainability principles for the Project
Stakeholder Management globally
Leadership of a cross functional global team
Reporting to global Executive Steering Group
Achievements:
Development of the sustainable store concept for the IKEA Group
Implementation of the concept in 1 pilot store in Germany
Development and Implementation of a new Real Estate Investment approach based on life cycle cost analysis
Long term Sustainability shift in Real Estate & Property Strategy
Establishment of good examples for all IKEA stores to come
Country Project Manager “Delegation & CAFM Project”
Company: IKEA
Country: Germany
Time: Jun 2011 - Jun 2013
Responsibilities:
Development and integration of a legal delegation concept
Working across the country organization to define the legal requirements and scope for a delegation concept
Proposal to country management and support of the roll out of the concept
CAFM System Roll Out
Roll out responsible in Germany
Key Partner of the global implementation team
Trainings of all staff
Negotiation Management with coworkers councils
Change Management
Achievements:
Implementation of the concept in all IKEA Stores in Germany
Implementation of the CAFM System in time and budget across all IKEA Stores in Germany
Regional Facility Manager
Company: IKEA
Country: Germany
Time: Jun 2009 - Jun 2011
Responsibilities:
Facility Service support for 11 IKEA Store Teams in the Region West Germany
Individual Coaching and Team Development
Store Audits for Facility Services and Safety
Country Wide Maintenance contract management +46 sites
Achievements:
Rapid Energy reduction in all 11 sites
Increase of Facility Service understanding of all stakeholders
Cost reduction in all sites
Team development personal and professional in all teams
Team Leader Facility Management
Company: IKEA
Country: Germany
Time: Jun 2008 - Jun 2009
Responsibilities:
Strategic development of facilities services on site
Maintenance planning and coordination
Energy Management
Team Development
Operational and Communication support for the Store Team
Achievements:
Increase of internal customer satisfaction
Broad understanding of strategic facilities services from all stakeholders
Increase of service dellivery
Energy reduction by greater than 20%
Cost reduction by greater than 10%
Deputy Country Facility Manager
Company: M&W Zander D.I.B. Facility Management Deutsche Bank
Country: Germany
Time: Jun 2007 - Jun 2008
Responsibilities:
Management support of Country Manager and Key Account
Operational Facility Services of +90 Subsidiaries of the Norisbank
Service Level Agreement Scope Management
Service Provider Management
Achievements:
Increase of client happiness
Increase of service efficiency in all sites
Reduction of unplanned incidences
Maintenance strategy for all sites
Regional Project Manager “CAFM”
Company: M&W Zander D.I.B. Facility Management Deutsche Bank
Country: Germany
Time: Jun 2005 - Jun 2007
Responsibilities:
Data Gathering and implementation of all Assets
Import of all asset and service data into a CAFM software
Management of Facility Service Planning and the ticket system of the region
Achievements:
99% of secured documentation of all sites in time
Ensuring maintenance planning for all sites according to the SLA and actual Regulations and Standards
Electronic Infrastructure Manager (ELIM)
Company: M&W Zander D.I.B. Facility Management / Deutsche Bank
Country: Germany
Time: Jun 2004 - Jun 2007
Responsibilities:
Facility Service Delivery to +40 subsidiaries of the bank
Regular site audits of subcontractors
Management of subcontractors
Achievements:
Increase of customer satisfaction by plus 30%
Cost reduction in all asset categories
Electrical Engineer / Electrician
Company: Ruthmann
Country: Germany
Time: April 2004 - Jun 2004
Responsibilities:
Installation of PV systems, cogeneration plants and electrical systems
Electrical Engineer / Electrician
Company: Brockbals
Country: Germany
Time: Sept 1997 - April 2004
Responsibilities:
Installation networks, cogeneration plants, PV systems, Electrical systems for new buildings, retail stores and industrial plants
Community Service / Handyman
Company: Haus Wolfgang
Country: Germany / North Sea Island Spiekeroog
Time: Jun 2001 - March 2002
Responsibilities:
Handyman at a holiday facility (150 Beds); location: North Sea island Spiekeroog
Responsible for maintenance of all building installations including cleaning and waste disposal