My Story

Jens Heitland standing on a rail smiling into the camera

Rewind to 2004, and there I was—facing redundancy from my first job. Seven years of hard work, and then, in a blink, it was over. I felt betrayed, adrift, but most of all, determined. That moment became my turning point, a vow to myself: never again would I put my destiny in someone else’s hands. It was time to take charge of my own story.

Books became my lifeline. I devoured everything I could find—self-development, body language, speaking, leadership, human behavior. I wanted to unlock a better version of myself and humanity. My evenings were dedicated to a master’s degree in electrical engineering, while my days were a balancing act between work and distance learning in engineering and property management.

As I climbed the corporate ladder, I became fascinated by human leadership. I observed all types of managers—the good, the bad, and the indifferent. Those who nurtured growth inspired me; those who didn’t stifled me.

My mantra became clear: empower to be empowered.

I began to see patterns—how certain leadership styles elevated teams while others dragged them down. Innovation, I realized, wasn’t an individual pursuit. It thrived under leaders who empowered their teams.

Outside of work, I tested my limits as a passionate sportsman. Completing full and half IRONMAN triathlons, marathons, and other challenges pushed me to discover the power of determination—mentally and physically. These races took me across the globe and showed me what it meant to persevere.

Then came 2019, and a train ride that changed everything.

Listening to Seth Godin speak, I recognized patterns in my life—the same patterns I’d observed in others. It was my cue for a shift.

Leaving IKEA Centres was the beginning, not the end.

My mission crystallized: To Connect Innovative Leaders with their Dreams.

It wasn’t just about driving innovation but focusing on human innovation—where systems thinking and leadership blend with empathy and the human element.

This vision led to the birth of HEITLAND Innovation, a consultancy solution designed for human innovation to help organizations innovate through people. It’s not just about improving processes—it’s about rethinking how organizations empower their teams to foster meaningful, sustainable innovation. Alongside this, I co-founded XYZ-Playground, a Reverse Mentor Lab that redefined traditional mentorship, encouraging a unique exchange of perspectives.

From there, WeAreSucceed emerged—a leadership skills assessment platform—followed by AI-Fortuna, a business crafting immersive experiences in applied innovation (AI). I had shifted from being a cog in the corporate machine to becoming a catalyst for change, charting new and exciting directions.

To support my own journey as a thought leader, I dove into mastering skills like social media strategy, website design, and video production, including recording and editing. These efforts weren’t just about building my personal brand—they were about creating a platform to amplify my voice through my podcasts: The Jens Heitland Show and The Daily Hint with Jens Heitland.

Along the way, I realized I could help others achieve the same.

That’s how Heitland Media Group was born. This agency is dedicated to helping individuals build personal brands that empower them to take the stage and share their expertise, just as I have. It’s about more than just creating content—it’s about crafting a legacy and inspiring others to lead and innovate with impact.

Giving back has always been a cornerstone of my journey.

It led me to educational and mentoring roles at institutions like Barcelona University and the University of Amsterdam, as well as programs such as StartUB!, Rockstart, and UNDP in collaboration with 4YFN. These opportunities let me share insights with the next generation of innovators and change makers.

Public speaking became a transformative channel for sharing my journey and inspiring others.

From Moscow to Cape Town, Tokyo to London, I’ve taken the stage at some of the world’s leading innovation, business, and technology stages. Notable speaking engagements include:

  • International Innovation Event in Moscow, Russia

  • Airbus in Hamburg, Germany

  • Copenhagen Institute for Future Studies in Copenhagen, Denmark

  • Bank of America in London, UK

  • PicknPay in Cape Town, South Africa

  • Bayer in Einthoven, Netherlands

  • Invest in Africa Summit in The Hague, Netherlands

  • Sketch in Tokyo, Japan

  • Berlin Fashion Week in Berlin, Germany

  • Mobile World Congress in Barcelona, Spain

And the list goes on, with over 30 stages across the globe, including events like Tech Recruitment Conferences, 4YFN, and engagements at British American Tobacco. Each presentation has been an opportunity to inspire leaders to embrace human innovation and reimagine what's possible.

From my first job on a construction site in 1997 to standing on international stages, this journey has never been just about climbing ladders—it’s been about building them. Reflecting on that train ride from Copenhagen to Malmö, I see now it wasn’t just a trip between cities. It was the beginning of a journey to rediscover myself and reshape the world of innovation—one human at a time.

As I look to the future, I invite you to join me on this extraordinary road.

Together, let’s innovate the human way.

CV Jens Heitland


Founder & CEO

Company: Succeed

Country: Netherlands / Germany

Time: Oct 2022 - Present

Responsibilities:

  • Branding & Marketing

  • Recruitment

  • Investor Relations

  • Business Development

Achievements:

  • Enabling +50 startup founders to learn to lead

  • Hundreds of people use Succeed to assess their leadership skills


Startup Mentor

Company: Rockstart

Country: Netherlands

Time: Jul 2023 - Present

Responsibilities:

  • Mentorship of Startups

Achievements:

  • Enabling Startups to be funded


Startup Mentor

Company: UNDP & 4YFN

Country: Spain

Time: Jun 2023 - Present

The Program: Women Innovators Programme (WIP)
The Women Innovators Programme (WIP) is a partnership between the United Nations Development Programme (UNDP) in the Arab States and Four Years From Now (4YFN), the start-up platform of the global mobile operators' association, GSMA.
WIP is a mentorship programme for women-led, digital, social impact-oriented start-ups in the Arab States. While women-led start-ups are becoming more common in the region, women face many barriers to entrepreneurship, such as lack of access to finance and discriminatory gender norms. Among the barriers are also a lack of business-relevant mentorship opportunities and networks, which this programme seeks to address.
50 women innovators have received mentoring in the first two editions of the programme. During the course of the 3rd edition 34 additional innovators will receive expert mentoring.

Responsibilities:

  • Mentorship of Female Founders

Achievements:

  • Supporting Female Founderst to succeed in their role as executives

  • Supporting the Female Founders to acquire new customers

  • Supporting the Female Founders to succeed with their business


Lecturer Corporate Innovation & Entrepreneurship

Company: University of Amsterdam

Country: Netherlands

Time: Sept 2022 - Present

Responsibilities:

  • Lectures How to build a platform business as a startup

  • Lectures How to finance a Startup

Achievements:

  • High value feedback from the Students and Professor

  • Outreach from Students for deeper questions and ongoing mentorship


Startup Mentor, Advisor & Lecturer

Company: StartUB! University of Barcelona

Country: Spain

Time: Dec 2021 - Present

Responsibilities:

  • Lectures about International Project Management

  • Lectures about Leadership and personal branding

  • Startup Mentorship

Achievements:

  • Award winning of the mentored Startup HiSofia in 2023

  • 2 day Leadership Bootcamp + 20 Startups

  • Ongoing Startup Support and Mentorship requests


Owner

Company: Heitland Innovation GmbH

Country: Germany

Time: Aug 2019 - Present

Responsibilities:

  • Funding

  • Marketing and Brand Representation

  • Business Development

  • Interim Management in Organizations

  • Client engagement

Achievements:

  • Enabling international clients from industries like Exhibitions, Engineering, Construction, Design & Architecture and Retail based in US, UK, SE, NL, DK, DE, ES to innovate.


Director FS EMEA

Company: Foot Locker

Country: Netherlands

Time: Jun 2022 - Present

Responsibilities:

  • Portfolio Strategy development

  • Service Scope Development

  • Reorganization of the existing Service Portfolio

  • Team Development

  • Leadership Development

  • Stakeholder Management

Achievements:

  • Initiation of an office lab concept

  • Reorganization of the service delivery model for all stores in EMEA

  • EMEA wide tender of Integrated Facility Management Services

  • Increase of internal customer satisfaction

  • Cost Reduction of External Services

  • Reduction of Staff Turn Over


Business Design Lead

Company: Fjord Accenture

Country: Denmark

Time: Aug 2019 - Dec 2020

Responsibilities:

  • Business Design for international clients

  • Human centred strategy development for international clients

  • Internal culture development around business design

Achievements:

  • Increase of Business Design understanding of all team members

  • Business Design integration into major international clients from Retail, Banking and Professional Services

    e.g.

    • Development and transformation of a Loyalty System

    • Development of a new Business Portfolio Service Structure

    • Development and integration of a new Customer Support Platform

  • Strategic setup of internal collaborations internally and externally


Global Head of Innovation

Company: IKEA Centres

Country: Sweden

Time: Jun 2017 - Jul 2019

Responsibilities:

  • Set up the innovation system for IKEA centres globally

  • Development of ways of working from Portfolio Management to prototyping

  • Strategy development through Scenario Planning

Achievements:

  • Change Management through involvement of cross organizational stakeholders

  • Innovation System thinking inside of key leadership roles

  • A cross organizational Innovation System and Process Landscape


Head of Innovation & Customer Experiences

Company: IKEA Centres

Country: Russia

Time: Jul 2016 - Jun 2017

Responsibilities:

  • Set up a bottom up innovation system for IKEA Centres

  • Build the companies first innovation team and delivering exploration innovation projects in the Russian Shopping Centres as part of a global initiative.

  • Team recruitment and development

  • Innovation Training of the team and the organization

  • Cross organizational change management and communication

  • External representation

Achievements:


Head of Sustainability

Company: IKEA Centres

Country: Russia

Time: Jun 2014 - Jun 2017

Responsibilities:

  • Implementation of the IKEA Group Sustainability strategy People and Planet, Positive in the Russian Shopping Centre Portfolio

  • Team Leadership and development

  • Cross organizational change management

Achievements:

  • Mindset shift around sustainability

  • Sustainability operational goals and plans in all sites

  • Strategic delivery to global sustainability goals


Global Project Manager “The Sustainable Store Project”

Company: IKEA

Country: Germany / Sweden

Time: Jun 2012 - Jun 2017

Responsibilities:

  • Global responsible Project Manager for the development of the future sustainable IKEA store concept.

  • Development of 12 sustainability principles for the Project

  • Stakeholder Management globally

  • Leadership of a cross functional global team

  • Reporting to global Executive Steering Group

Achievements:

  • Development of the sustainable store concept for the IKEA Group

  • Implementation of the concept in 1 pilot store in Germany

  • Development and Implementation of a new Real Estate Investment approach based on life cycle cost analysis

  • Long term Sustainability shift in Real Estate & Property Strategy

  • Establishment of good examples for all IKEA stores to come


Country Project Manager “Delegation & CAFM Project”

Company: IKEA

Country: Germany

Time: Jun 2011 - Jun 2013

Responsibilities:

  1. Development and integration of a legal delegation concept

    Working across the country organization to define the legal requirements and scope for a delegation concept

    Proposal to country management and support of the roll out of the concept

  2. CAFM System Roll Out
    Roll out responsible in Germany
    Key Partner of the global implementation team
    Trainings of all staff
    Negotiation Management with coworkers councils
    Change Management

Achievements:

  1. Implementation of the concept in all IKEA Stores in Germany

  2. Implementation of the CAFM System in time and budget across all IKEA Stores in Germany


Regional Facility Manager

Company: IKEA

Country: Germany

Time: Jun 2009 - Jun 2011

Responsibilities:

  • Facility Service support for 11 IKEA Store Teams in the Region West Germany

  • Individual Coaching and Team Development

  • Store Audits for Facility Services and Safety

  • Country Wide Maintenance contract management +46 sites

Achievements:

  • Rapid Energy reduction in all 11 sites

  • Increase of Facility Service understanding of all stakeholders

  • Cost reduction in all sites

  • Team development personal and professional in all teams


Team Leader Facility Management

Company: IKEA

Country: Germany

Time: Jun 2008 - Jun 2009

Responsibilities:

  • Strategic development of facilities services on site

  • Maintenance planning and coordination

  • Energy Management

  • Team Development

  • Operational and Communication support for the Store Team

Achievements:

  • Increase of internal customer satisfaction

  • Broad understanding of strategic facilities services from all stakeholders

  • Increase of service dellivery

  • Energy reduction by greater than 20%

  • Cost reduction by greater than 10%


Deputy Country Facility Manager

Company: M&W Zander D.I.B. Facility Management Deutsche Bank

Country: Germany

Time: Jun 2007 - Jun 2008

Responsibilities:

  • Management support of Country Manager and Key Account

  • Operational Facility Services of +90 Subsidiaries of the Norisbank

  • Service Level Agreement Scope Management

  • Service Provider Management

Achievements:

  • Increase of client happiness

  • Increase of service efficiency in all sites

  • Reduction of unplanned incidences

  • Maintenance strategy for all sites


Regional Project Manager “CAFM”

Company: M&W Zander D.I.B. Facility Management Deutsche Bank

Country: Germany

Time: Jun 2005 - Jun 2007

Responsibilities:

  • Data Gathering and implementation of all Assets

  • Import of all asset and service data into a CAFM software

  • Management of Facility Service Planning and the ticket system of the region

Achievements:

  • 99% of secured documentation of all sites in time

  • Ensuring maintenance planning for all sites according to the SLA and actual Regulations and Standards


Electronic Infrastructure Manager (ELIM)

Company: M&W Zander D.I.B. Facility Management / Deutsche Bank

Country: Germany

Time: Jun 2004 - Jun 2007

Responsibilities:

  • Facility Service Delivery to +40 subsidiaries of the bank

  • Regular site audits of subcontractors

  • Management of subcontractors

Achievements:

  • Increase of customer satisfaction by plus 30%

  • Cost reduction in all asset categories


Electrical Engineer / Electrician

Company: Ruthmann

Country: Germany

Time: April 2004 - Jun 2004

Responsibilities:

  • Installation of PV systems, cogeneration plants and electrical systems


Electrical Engineer / Electrician

Company: Brockbals

Country: Germany

Time: Sept 1997 - April 2004

Responsibilities:

  • Installation networks, cogeneration plants, PV systems, Electrical systems for new buildings, retail stores and industrial plants


Community Service / Handyman

Company: Haus Wolfgang

Country: Germany / North Sea Island Spiekeroog

Time: Jun 2001 - March 2002

Responsibilities:

  • Handyman at a holiday facility (150 Beds); location: North Sea island Spiekeroog

  • Responsible for maintenance of all building installations including cleaning and waste disposal