Jens Heitland

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EP 141: Retail: Innovating through people on the frontline

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Ulrike Spang-Lessnow, Ron Thurston and Stephen Brooks joined me for the Innovation Breakfast Club Retail edition to explore the innovation through the people on the frontline.

Guest Links: 

Ulrike Spang-Lessnow:

https://www.linkedin.com/in/ulrike-spang-lessnow-56179a22/

Ron Thurston: 

https://www.linkedin.com/in/rthurston/

The Retail in America Tour: 

https://www.retailpride.com/

Stephen Brooks: 

https://www.linkedin.com/in/stephenabrooks1/

Please find all resources like video, audio, show notes and as well some shorter clips of the episode at https://www.jensheitland.com/

00:00:52 Hello to our guests.

00:01:53 Innovating from the frontline in retail.

00:11:00 Bottom up or top down.

00:21:12 Retail innovation for 2022. 

00:30:35 Leadership mindset shifts.

00:37:44 Innovation in the physical space.

00:45:12 The evolution of the auto industry.

00:50:33 Fostering innovation in 2022.

Link to the show:

Please find all resources like video, audio, show notes and as well some shorter clips of the episode at https://www.jensheitland.com/


Links to Jens Heitland:

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